Onsite Technician
Expert technical support when you need it most
While a lot of what we do at Complete Technology Services can be done off-site, there are still moments when you need someone to come down to your location. Our onsite services are included in our complete care contract for a flat rate. This means you'll get all the IT support you need without having to pay extra.
When an IT problem is too complex to fix remotely, we’ll send one of our expert technicians to your location to diagnose and troubleshoot the problem on the spot.
Benefits of our Onsite Tech service include:
- Lower costs - there's no need to hire, train, and manage an in-house IT staff
- Single point of contact - our team knows the history of your past problem areas, meaning we can fix your problems fast
- Reduced downtime - we respond quickly to your request, which means downtime is kept to a minimum
Since our onsite service is included in our flat monthly rate, it aligns our interest with yours. While a traditional break-fix or reactive IT company doesn't get paid unless they fix problems, we get paid to prevent problems.
Have any problems with your IT? Call us now!
