Shift the IT burden with Managed Services

We’ll proactively manage and maintain your most valuable assets

Managed IT Services

Co-Managed Services

IT Consulting

Cybersecurity

Cloud & Hosted Services

Introduction

Complete Technology Services, established in 2015 by Bret Knighton, has evolved into a trusted IT service provider for small and medium-sized businesses in Kansas City, Omaha, St. Louis, and Virginia Beach. We specialize in comprehensive managed services, ensuring that our clients have the robust IT infrastructure necessary to excel in today’s digital landscape.

Our Clients

We focus on supporting small and medium-sized businesses, offering a wide range of IT services that cater to various industries. From network services to desktop support and data security, we provide end-to-end solutions that keep businesses running smoothly. For larger environments, we also offer co-managed services, helping to fill any gaps with customized, on-demand IT support.

What Makes Complete Technology Different?

What sets us apart is our full suite of managed IT services, designed to function as an outsourced IT department for businesses of any size. Whether it’s network management, data backup and recovery, or robust security solutions, we ensure that our clients receive tailored services to meet their unique needs. Our commitment to personalized, hands-on support makes Complete Technology a reliable partner for businesses looking to enhance and secure their IT infrastructure.

Our Process

At Complete Technology, we follow a well-structured and organized process that ensures every client receives customized IT solutions tailored to their specific needs.

Discovery

The first step in our process is the Discovery phase. This meeting allows us to learn more about your business, objectives, and overall IT needs. During this phase, we make sure that our goals align with yours, setting the foundation for a successful partnership. If we see alignment, we then move on to the next phase in the process, ensuring our services support your unique requirements.

Network and Security Risk Assessment

Once the Discovery phase is complete, we conduct an in-depth Network and Security Risk Assessment. This assessment includes using advanced tools to scan your entire network, identify all hardware and software, and detect any potential security vulnerabilities. We take time to discuss your current security posture and where you want it to be. Based on the findings, we provide a report and a tailored Security and Technology Roadmap that outlines short-term and long-term strategies to improve your IT infrastructure.

Onboarding

After agreeing to move forward, we begin the Onboarding phase. Here, we deploy our tools, gather all necessary documentation, and address any immediate projects you may need. This step ensures that we can support your IT environment effectively.

Support

Once onboarding is complete, we enter the Support. Our team provides ongoing daily monitoring and maintenance to ensure your network remains secure and operational. We are committed to delivering continuous IT support that keeps your business running efficiently. With Complete Technology, you can rely on us to manage your IT landscape effectively, ensuring peace of mind and uninterrupted operations. If you’re ready to get started, we encourage you to begin with our Discovery phase today!

Stop struggling with your IT needs.

Take Control: Conquer Help Desk Tickets, Data Backup, Cybersecurity, and Network Management!

All the IT solutions you need

One flat monthly rate

Managed IT Services

Let our experts handle your IT needs for efficient, profitable operations.

Co-Managed Services

Empower your IT team by sharing responsibilities with Complete Technology Services.

IT Consulting

Let us handle your IT vendor relationships so you can focus on growing your business.

Cybersecurity

Protect your business from digital threats with our enhanced cybersecurity monitoring services.

Cloud & Hosted Services

Navigate the benefits between cloud and hosted services.

Simple Proven Process

Discovery

We review your IT infrastructure and business objectives to identify needs and goals.

Assessment

We conduct an in-depth evaluation of your IT environment to identify risks and inefficiencies.

Proposal

We present a tailored IT strategy with detailed costs, timelines, and scalable solutions.

Onboarding

We implement the new IT systems, provide training, and offer ongoing support for smooth transitions.

Support

We offer 24/7 help desk support to address any technical issues or concerns.

Dedicated.  
Experienced.
Local.

IT Services Redefined

Complete Technology Services specializes in IT for small and medium businesses in Kansas City, Omaha, St. Louis, and Virginia Beach. We use best practices to help clients achieve their goals with reliable technology, offering comprehensive hardware, software, and IT services for top-notch satisfaction.

The SMB’s Guide to Cybersecurity

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Cost of Failure

Choosing the wrong IT provider can carry severe consequences, impacting your business in ways you might not foresee. Downtime due to inadequate IT support can cripple your organization for days or even weeks. This type of failure also opens the door to serious security threats. Bad actors are constantly trying to infiltrate your network, and without the right IT partner, your business becomes vulnerable to cyberattacks.

The real issue arises when your IT provider’s goals don’t align with your business objectives. If they’re focused on pushing a one-size-fits-all solution rather than understanding your unique needs, you’re setting yourself up for long-term inefficiencies and security risks. It’s not enough to simply have someone who reacts to problems; you need an IT provider who actively works with you to ensure your infrastructure supports your business goals and protects you from evolving threats.

Choosing Complete Technology: A Partner in IT Success

At Complete Technology, we prioritize alignment with our clients’ goals right from the start. One of the key steps in our process is holding a discovery meeting to ensure that our services are a perfect match for your objectives. If we find that our offerings do not align with your needs, we believe it’s best to recommend a different provider — because a misaligned IT partnership ultimately leads to failure.

Our comprehensive approach to IT includes developing a robust security posture for your business, protecting you against the ever-increasing threats from bad actors attempting to compromise your network. We don’t push one-size-fits-all solutions. Instead, we offer a tailored package of strategies and tools that ensure your business stays secure, efficient, and ahead of the curve.

With Complete Technology, you’re not just avoiding the cost of failure; you’re investing in the success and growth of your business.