Services

Who Needs IT Support Services

What Are IT Support Services?

Running a small business is no easy task, especially when you have to stay on top of help desk tickets, data backup, cybersecurity, network management, and more. IT support services help relieve that burden by providing you access to a dedicated team of professionals who are experienced in IT support and IT consulting.

Our outsourced IT support services include a combination of proactive support, consulting and vendor management, data storage, help desk support, and cybersecurity to better optimize your business and its technology.

Who Needs IT Support Services?

Managing IT services for an entire business is both costly and time-consuming. Not only does it overwhelm your staff, but the stakes are also high. Poor IT management can lead to cyberattacks, data breaches, and other disasters that many businesses struggle to recover from.

For enhanced productivity, it may be time to consider remote IT support services. With Complete Technology’s team handling IT management, your staff can focus on daily tasks without worrying about IT staffing or expenses, and unexpected security or network issues won’t be a concern.

Our robust IT management strategies increase efficiency, reduce costs, and free up time for business growth.

What Are It Support Services

Managed IT Support Benefits

Boost Efficiency and Security with Managed IT Support

Cost Savings

Cost Savings

With outsourced IT support, you can cut down on infrastructure costs and easily scale your business for cost-effective growth. Complete Technology’s flat fee covers everything from data backup to vendor management to onsite support, so you can reduce spending on recruiting, training, and consulting.

This predictable monthly fee helps ensure there are no surprises. All unexpected repairs or breakdowns are covered, making it easier for your business to budget in other areas.

Does your business need help reducing expenses? Here are 5 strategies for effective cost reduction.

24/7 Support and Monitoring

While an in-house IT team might only be onsite during business hours, Complete Technology’s IT support team works around the clock to answer help desk inquiries, monitor your networks, and protect your systems.

We’re known for our proactive IT support team. No matter what time it is, you can reach us by phone, email, or message, and we’ll work with you to solve your technology problems.

Support and Monitoring
Preventing Cyber Attacks

Preventing Cyber Attacks and Data Disasters

Cybersecurity threats continue to rise annually, with small- and medium-sized businesses as the main targets. Complete Technology’s cybersecurity services use industry expertise and proactive strategies to protect your customers, data, and reputation from cyberattacks and malicious activity.

We’ve developed a set of best practices in maintaining cybersecurity for small businesses to make sure your business isn’t vulnerable to cybercrime.

Ensuring Safety for Your Business and Your Customers

Our team has decades of IT experience, top-notch security tools, and around-the-clock support, giving you peace of mind that your business, including your sensitive information and the customers you serve, are secured and protected.

Our data recovery strategies and detailed disaster recovery plans allow you to maintain efficiency even if an unexpected scenario were to occur.

Business and Customer Safety

Simple Proven Process

1

Discovery

We review your IT infrastructure and business objectives to identify needs and goals.
2

Assessment

We conduct an in-depth evaluation of your IT environment to identify risks and inefficiencies.

3

Proposal

We present a tailored IT strategy with detailed costs, timelines, and scalable solutions.
4

Onboarding

We implement the new IT systems, provide training, and offer ongoing support for smooth transitions.

5

Support

We offer 24/7 help desk support to address any technical issues or concerns.

IT Support Services To Protect and Upgrade Your Business Operations

IT Support Services To Protect and Upgrade Your Business Operations
Trustworthy IT Consulting and Vendor Management

Protect Your Business With Enhanced Cybersecurity Monitoring Services

A small business is an ideal target for cybercriminals. Many have access to significant amounts of private data or large amounts of money, but may not have the resources for the level of security that larger companies have.

With the increasing number of phishing scams, malware attacks, data theft, and other cyberattacks, it’s important to have a cybersecurity strategy that’s constantly monitoring and evolving.

Complete Technology performs regular security audits, firewall updates, and intrusion protection to ensure your business has multiple layers of security to combat cyberattacks.

Easy and Secure Data Storage in the Cloud or Hosted Services

Affordable pricing, easy scaling, and more powerful protection are just a few of the benefits of cloud service management. Using the cloud means your data is offsite, on a hosted service provider’s server, but can be accessed at any time, from anywhere, as long as you have an internet connection.

Cloud storage is even more secure than storing data on your computer’s hard drive, since reputable cloud service providers use a combination of encryption, frequent updates, AI, firewalls, and other powerful security measures that smaller businesses may not have the resources for.

Keeping Your Business Operations Efficient With Proactive Management
Help Desk IT Support Provider

Trustworthy IT Consulting and Vendor Management

Feel confident about making the best choices for equipment and vendors. With your technology and business goals in mind, Complete Technology offers industry expertise, strategy, and planning to guide you through the process of choosing and implementing the right tools for your organization.

We’ll also manage your vendor relationships to reduce risks, streamline communication, and increase efficiencies of your operations. Complete Technology’s IT Consulting and IT Vendor Management services are included in your monthly fee as part of our comprehensive IT-managed services.

Don’t Sweat Data Disruptions with Reliable Data Backup & Recovery Plans

The livelihood of your business is your data, and losing mission-critical information could be catastrophic. Hardware failures, natural disasters, and cyberattacks can hit when you least expect them. Stay one step ahead of any data loss or disaster with a rock-solid disaster recovery plan.

We store your data in multiple highly secure locations and perform automated backups so you can rest easy knowing your network is equipped for a worst-case scenario. The reality is that preparing a disaster recovery strategy today can save you a lot of time and money in the long run.

Complete Technology can help develop a solution that’s right for your business.

Available When You Need Us With 247 Help Desk Support
IT Consulting IT Support Provider

Available When You Need Us With 24/7 Help Desk Support

Our help desk support is available at a moment’s notice to solve your technology issues. Whether you experience IT issues late at night, early in the morning, or on the weekend, our remote help desk services give you quick, efficient solutions to any IT concerns.

Reach us by phone, email, or instant message for immediate troubleshooting, questions, and tech support. We’re here to help, even when remote IT support services aren’t enough to fix the issue. If your IT emergency requires onsite tech support, we dispatch our onsite tech support team to your location for no extra charge.

Keeping Your Business Operations Efficient With Proactive Management

What is proactive IT support? It means reducing risk and monitoring your IT to avoid disruptions.

Our managed IT service providers perform regular upgrades and maintenance to eliminate downtime caused by IT challenges. We also partner with world-class vendors to bring you the best available tools and resources in order to provide uninterrupted service to your business.

Easy and Secure Data Storage in the Cloud or Hosted Services
Complete Technology IT Your Ally Against Downtime
Complete Technology 7 Rules Backup and Disaster Recovery
Managed Cloud Services

Download a Complimentary IT Support eBook

Get expert advice on cybersecurity, data breaches, disaster recovery, cloud security, and more with FREE IT eBooks available for download.

In our easily accessible and jargon-free eBooks, we answer frequently asked questions and address common concerns about a variety of IT challenges for businesses.

Frequently Asked Questions

The biggest reason many small businesses choose to outsource their IT is to gain access to a specialized team of tech pros at a reasonable cost.

Hiring, training, and maintaining an in-house IT team can be expensive, and if you don’t have an in-house team, it’s likely other employees are having to step in and serve as temporary IT support, which takes a toll on their productivity.

With outsourced small-business IT support, you get expert skills and strategy immediately to help scale your business and boost your efficiency for a set monthly fee. We pride ourselves on being named one of the best places to work in IT in 2023.

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Complete Technology Serves the IT Needs of Businesses in the Midwest

IT Solutions That All Businesses Need

From small- and medium-sized businesses to large enterprises, our dedicated team of IT professionals has experience partnering with all types of organizations to develop custom plans to manage and maintain business technology.

We work with commercial businesses, industrial organizations, healthcare organizations, law firms, and more to provide the highest level of customer service for a fraction of the cost. Don’t just take it from us, read testimonials of our IT services from our outstanding clients.

Learn how we can boost your business practices with a free consultation.

Complete Technology Serves the IT Needs of Businesses in the Midwest

Complete Technology has locations in Kansas City, Omaha, Des Moines, and St. Louis to serve your small- and medium-sized local businesses.

Get our full scope of services for a reasonable monthly fee, including IT support, IT consulting, cybersecurity services, cloud service management, IT vendor management, remote and onsite IT support, help desk solutions, and more.

Years of industry knowledge and local insights allow us to offer a well-rounded approach to technology management and support. Contact Complete Technology today to get started.

IT Solutions That All Businesses Need
The SMB’s Guide to Cybersecurity Ebook

The SMB’s Guide to Cybersecurity

Download our FREE eBook today to learn everything you need to know to protect customers.

High-Quality Tech Support for Businesses

See what our clients say about our exceptional services

Very polite and friendly service. Was able to get me back up and running.

Karren S.

The quick, attentive, and friendly response and turn-around time.

Maria D.

The quickness and easy to solve the issue - thanks so much Sean!

Roly G.

Sean was very responsive and helpful

Carol N.

Sean allways do a great job.

Glenn B.

Quick response and completion. Thanks.

Jim .

Quick turn around.

Susie T.

Nice, professional and efficient!

Mary P.

Appreciated the advice. Tech was very friendly.

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