Responsive Help Desk team ready to resolve your issue within minutes
Business IT is crucial to the success of SMBs across the US and if there are any issues with it, everything grinds to a halt and productivity plummets.
Without dedicated experts to tackle IT issues, employees are forced to find solutions for themselves which will eat up valuable time and cause considerable frustration if the problem is not resolved or re-occurs frequently. Instead of wasting valuable resources handling IT issues, you can simply shift the burden of IT support in Omaha to the professionals at Complete Technology Services.
For a flat monthly fee, our team of expert engineers will provide responsive Help Desk and Onsite Tech services that quickly resolve your technology issues. Our Help Desk staff are extremely polite and experienced service agents that are trained to resolve your issue as soon as possible. You don’t need to wait long hours to get a reply or have your ticket move endlessly from agent to agent because our aim is to resolve your problem within minutes.
Should your issue require hands-on technical assistance, we’ll dispatch our onsite engineers as soon as possible. Our engineers aim to get their work done quickly and efficiently by handling the root cause of the problem, and ensuring that you don’t have to face it ever again.
By choosing Complete Technology Services as your IT support partner, you are getting a dedicated and experienced service provider that will help you get back to work quickly.
Complete Technology specializes in providing small and medium-sized businesses IT support in Omaha for their business operations. We have developed a set of best practices to ensure our clients achieve their goals through powerful and reliable technology.
Our philosophies are rooted in providing the highest levels of service and satisfaction to our clients with a ‘Complete’ offering of hardware, software, and IT services.
Responsive Help Desk team ready to resolve your issue within minutes
Polite and knowledgeable support staff who are happy to answer your queries and give you jargon-free responses
Our aim is resolve your issue as soon as you contact us rather than passing the buck to other staff and wasting your time
Both our Help Desk staff and Onsite Tech engineers are trained to resolve the root cause of your issue, instead of providing a quick-fix solution that might fail in the future
We dispatch our Onsite Tech team as quickly as we can to resolve your issue sooner rather than later
Our engineers work discreetly in your workplace and cause minimal disruption while solving your technical problems
Our experts monitor, troubleshoot, and maintain your desktops, servers, and other endpoints to ensure your business runs efficiently and profitably
Why risk losing your data to system crashes, viruses, or accidental file deletion? We can develop a comprehensive backup strategy so you never have to worry about data loss again
Increased office productivity, efficiency, and flexibility are undeniable benefits of moving your business to the cloud and we’ll make sure the migration process is quick and seamless
We can manage all your IT vendor relationships from telecommunications, Internet Service Providers and software, so you can concentrate on growing your business
We implement next-gen firewalls, multifactor authentication, antimalware programs, and the latest intrusion prevention systems to monitor your network for any malicious activity and quash it before it does damage
We work with dozens of leading VoIP providers and can help you move to a flexible and feature-rich communication system that costs less and improves your customer service
See what our clients say about our exceptional services
We’ve been partnering with Complete Technology since 2021 when we found it ever challenging for our internal staff to keep up with all of our IT needs. We needed a resource that was able to resolve issues quickly and have a focus on keeping our environment safe. What we receive from Complete Technology is a partnership that helps us to stay up to date with our hardware, software, and long term strategic plans. It’s great to finally be proactive instead of being reactive with the technology we use in our business.
Vermeer Great Plains
Edgar Law Firm began using Complete Technology in 2016 for all IT support. As soon as the Firm began the relationship with Complete Technology, they began the project of upgrading the network and the computers. This proved to be a very challenging task considering the design of the network, but the technicians made sure everything was done right and everyone was comfortable with their computer. If the Help Desk cannot solve a problem, they know when to forward to the next level of expertise.
Eleanor S. Ramirez
Edgar Law Firm LLC
We started exploring new IT vendors in early 2016 when we launched a new enterprise resource planning software. We partnered with Complete Technology to support this integration and build out a new onsite server environment. We wanted to partner with a company we could have a long-term relationship with. We found the perfect partners in Complete Technology.
Worldwide Wine & Spirits
As a business owner, you will find that hiring in-house IT staff is very expensive and it might not be the best use of your resources. However, you will still need an expert to handle IT issues when they arise. Choosing an IT partner to handle tech support requests is a good investment for most businesses as they will save a lot of money while getting all their technical issues resolved. This way, you get the expert knowledge and service without having to invest in personnel costs.
We will still provide considerable value by helping your IT staff. Many of our clients have their own internal IT support person or department to handle their IT issues. But we can become an extension of your business, providing much-needed IT consulting and support in critical moments.
We will manage an outsourced IT support engineer who will be responsible for keeping your business hardware and software secure and optimized, as well as solving technology problems for your staff fast and effectively to increase your operational efficiency. This engineer will come to your workplace and solve complex technical issues in person.
Your technology might be working fine at the moment but it is in the future that you might encounter serious IT problems that compromise your business activities. Instead of spending your time scrambling to find solutions for the problem, you will be prepared for this situation because all you have to do is contact us and we’ll take care of your problem as soon as possible.
Having effective, reliable IT assistance means your operations will no longer be disrupted for hours or days as you wait for somebody to come and take a look at your technical issues. We’ll be able to see your network remotely and our team will tackle the problem through efficient troubleshooting and targeted solutions so that the problems do not recur. Your employees should be able to work easily and uninterrupted and our swift action will help you save on maintenance costs.
Give us a call or send us an email and we’ll get back to you as soon as possible