KANSAS CITY, Mo., April 20, 2026 — Complete Technology today announced the acquisition of Pendello Solutions, uniting two of Kansas City’s most respected managed service providers under one roof. The combined organization will employ approximately 50 people and serve businesses across managed IT, cybersecurity, compliance, cloud services, and AI managed services, making it one of the largest independently owned MSPs in the Kansas City metro.
The acquisition is Complete Technology’s first and represents a deliberate step in its long-term growth strategy. Rather than expand for scale alone, Complete Technology sought a partner with complementary expertise and a service philosophy that matched its own. Pendello Solutions, founded in 2011 by Mike Jackson, fit that profile precisely.
“For us, this was never just about growth,” said Bret Knighton, owner of Complete Technology. “It was about finding the right fit. Pendello stood out because of its culture, its values, and the way Mike and his team care for their clients and people. That made this a natural next step for both organizations.”
Expanded Expertise, Stronger Service
Clients of both companies will gain access to a broader range of services immediately. Pendello Solutions brings deep compliance expertise serving healthcare and financial services organizations, while Complete Technology adds strength in AI managed services and compliance support for manufacturers. Together, the combined team will be positioned to serve a wider range of industries with faster response times and deeper bench strength.
“From day one, it felt less like a negotiation and more like a conversation between people who already thought the same way,” said Mike Jackson, founder and president of Pendello Solutions. “We approach client relationships the same way, we hold our teams to the same standards, and we care about the same outcomes. That foundation makes everything else easy.”
A Focused Integration
Complete Technology will lead a structured integration focused on continuity of service for all clients. Existing points of contact, service agreements, and support workflows will remain in place during the transition. Both teams will work together to ensure clients experience no disruption and quickly begin to benefit from the expanded capabilities of the combined organization. Founded in 2015, Complete Technology provides managed IT, co-managed IT, cybersecurity, cloud, and consulting services to small and midsized businesses across the Kansas City region.
The addition of Pendello Solutions accelerates the company’s mission to be the most trusted technology partner for growing businesses in the Midwest.
About Complete Technology
Complete Technology is a Kansas City-based managed IT services provider founded in 2015. The company helps small and midsized businesses with managed IT, co-managed IT, cybersecurity, cloud services, and IT consulting.
