Account Manager Old

Complete Technology Services is looking for an Account Manager to join our growing team!

Complete Technology Services (CTS) is a managed service provider supporting the technology needs of businesses around the Midwest.

The Account Manager position is full-time and will play a fundamental role in achieving Complete Technology’s ambitious customer acquisition and revenue growth objectives. This person will need to be able to create long-term, trusting relationships with our customers. They will be expected to fulfill the technology needs and develop new sales opportunities from our current and future clients.

Position Overview

  • Build and maintain a relationship with the main point of contact with each client
  • Prepare reports for business reviews
  • Conduct business reviews with each client
  • Develop trusted advisor relationships with each client
  • Develop new business with existing clients and/or identify areas of improvement to meet client objectives
  • Collaborate with team members to make sure products or services are delivered on time and on budget
  • Assist with challenging client request or issues of escalations

Qualifications

  • Proven work experience as an account manager or similar role
  • A passion for technology, even if you are not technical
  • Demonstrated ability to communicate, present and influence key stakeholders at all levels of the organization, including executive and C-level
  • Proven ability to juggle multiple account management tasks at a time while maintaining high attention to detail
  • Solid experience with a CRM software and MS Office
  • Seeking a company that truly cares about its customers and employees
  • Is extremely detail-oriented and appreciates people who take an organized, systematic approach to achieving success
  • Ability to multi-task
  •  Likes to work in a small company where your input, contributions, and ideas will directly impact the company’s growth and success
  • Strong written and verbal skills

Education

  • Bachelor’s Degree in a related field

Apply Now

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