Blog

How to build a better chatbot

In today’s tech-centric world, the demand for new apps is overwhelming the supply. Whether due to simple curiosity or just plain excitement, people are usually drawn to chatbots. In time, however, novelty wears thin and people lose interest. This may be partially due to the fact that bots aren’t as engaging as we initially imagined […]

6 tips for improving your SMB’s Facebook page

Facebook’s most recent monthly active users numbered over 1.7 billion. Billion, with a ‘b.’ Since creating and managing a page for your business is free, there simply isn’t an excuse to put off doing so another day. Whether your page is being neglected because of low traffic or ROI on the time you invest in […]

Newest member of Office 365: Bookings

The latest addition to the Office 365 family is Bookings. This online service helps schedule appointments with businesses using software. Good ‘ol pen and paper definitely still work, but given the world’s technological advances, digital appointment management makes sense.

Free decryption tools fight ransomware

In computers, as in war, encryption is a way of encoding sensitive information so only authorized parties can make use of it. Unfortunately, computer hackers have developed ways to infiltrate your company’s network and systems, take your confidential data hostage, and unlawfully encrypt it.

How HaaS will benefit your business

Hardware-as-a-Service (HaaS) is not a new concept, it’s an old wine in a new bottle. Similar to Software-as-a-Service (SaaS), where you pay a monthly fee to a service provider in order to use a piece of software, HaaS lets you do the same and saves you from the nuisance of all the hardware upgrades, maintenance, […]

Firefox’s 8 hidden function upgrades

Bouncing back from a short hiatus, Firefox returned with a bang by snatching the PCMag Editors’ Choice award for best browser. With a plethora of upgrades coupled with its nifty new layout, Firefox was poised for victory. While all browsers share some functional similarities — security and accessibility, for example — certain characteristics and functions […]

5 ways to make tech trends work for you

More money on less investment, that’s the dream, right? Well, counterintuitive as it may seem, flash-in-the-pan tech fads and trends may be just the way to achieve that. With the right tools, you can associate your SMB with popular new technologies without much investment.

New Outlook add-on comes to the rescue

According to Salesforce, an average sales rep spends more than 70 percent of their time each week in their email inbox. Despite this fact, email and customer relationship management (CRM) software has remained separate, forcing sales reps to toggle between them.

Data in, buzzword out

Quick, what’s the most important thing about your business’s precious data? Besides knowing how to back it up properly and protect it from catastrophic loss, how about understanding all the lingo used to describe it? The term “big data” – in reference to large, complex data sets – is a well-known buzzword these days, but […]

5 security measures made easy

Don’t be put off by the tech jargon of security experts you find in forums and self-help books. A managed service provider is what you need to break down complex security ideas into easy-to-understand language. However, they generally focus on installing and managing protection software that’s often far too complicated to operate without their help.

Various cybersecurity mistakes can result in massive data breaches. Learn how your business can avoid them with our FREE eBook.Learn more here
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