Providing the best customer service with VoIP

Voice over internet protocol (VoIP) phone systems allow users to make and receive calls through the internet. The technology is particularly popular among corporate users because of its low cost and extensive features, which include the seamless capacity to integrate with other communication tools.

How to create a goal-driven work culture

For an organization to succeed, its members must unite and work toward a common goal. And to ensure that all members are always conscious of this goal, it must become part of the organization's work culture. In this blog, we will discuss how you can develop a workplace culture that's laser-focused on helping your company achieve its objectives.

7 Steps to promote teamwork in the office

In order for any organization to grow and succeed, its members must work together toward a common goal. This is why teamwork is so important — it allows everyone to share ideas, responsibilities, and efforts to accomplish feats and overcome challenges that would normally be too great for one person.

Is shadow IT ever acceptable?

Shadow IT pertains to IT solutions, services, and infrastructures that your employees use without your internal tech department’s approval or support. These could be personal devices and unvetted apps your employees use to do their work or cloud-based services they use to process business-related data without your consent, among others.

The biggest cyberthreats to be careful of in 2022

According to research, a data breach could set your business back by more than $4 million in 2021, so you don’t want to be caught off-guard by cyberthreats. Here are some of the cyberthreats you need to prepare for this year.

Microservice attacks

Many of today’s complex apps are built from smaller apps or services called microservices.

Starting the year right with proactive IT support

The challenges of running a business during the coronavirus pandemic will continue in 2022, and having a sound IT infrastructure will be crucial in overcoming many of them. For instance, when adopting a hybrid work model, businesses can maintain optimal efficiency and avoid costly downtime by ensuring that their IT systems are always in top shape.

5 Ways to protect customer data privacy

We’ve come to a point where your ability to protect your customers’ data privacy can make or break your business, so it’s crucial that you make cybersecurity your top priority in 2022. If you’re uncertain of what precautions you should implement or which solutions you must invest in, know that you’ve come to the right place.

The pros and cons of smart devices

With the continuous and rapid development of smart devices, it’s easy to imagine a comfortable and convenient future. And it isn’t just consumers who will benefit, either — smart devices can help business owners, expanding their visibility and control over their operations, among other advantages.

Various cybersecurity mistakes can result in massive data breaches. Learn how your business can avoid them with our FREE eBook.Learn more here
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